Setting up, running the month, and what is coming next.
Classes → New class. Set the days it meets, the capacity and the monthly tuition. Capacity is what turns extra sign-ups into a waitlist instead of an overfull room.
Add them from the Families page, or send the registration link and let parents create their own profile and enroll. Both end up in the same place.
Connect Stripe under Your plan, then invite families to the portal so they can add a card. Every family on auto-pay is one you never chase.
Tuition → Run monthly tuition posts one invoice per family from their active enrollments, sibling discount included. Then charge every card on file in one click.
Open the kiosk on a tablet and let students scan their badge, or tap names on the roster. Both write to the same sheet.
No. One family account holds every student, and tuition bills to the family — which is what makes sibling discounts and a single monthly charge possible.
New sign-ups become waitlist entries. Drop somebody and the first person on the waitlist takes the seat automatically — you will see them move onto the roster.
No. Instructors see their rosters, medical notes and attendance. Money and settings are limited to owners and admins.
Straight from the family's card into your own Stripe account, on Stripe's normal payout schedule. Prodigy Suite never holds your money and never sees a card number.
The invoice stays open and the family shows up in Tuition → Unpaid. Ask them to update their card in the portal, then charge again — you do not have to re-post the invoice.
Yes. Record a payment on the family or the invoice and pick the method. The balance updates the same way.
Reports → Roster exports. Families, students, enrollments, payments and an emergency contact sheet all download as CSV. There is no export fee and no lock-in.
Open Attendance, pick the class and the date. You can record a session on a day the class does not normally meet — the app will say so, then let you save it.
| Feature | What it does | When |
|---|---|---|
| Student skill & level tracking | Belts, grades and skill checklists per student, visible to parents | Phase 2 |
| Events, recitals & ticketing | Sell recital tickets, manage seats, scan at the door | Phase 2 |
| Branded mobile apps | Your studio's own app for parents, iOS and Android | Phase 2 |
| Appointments & private lessons | One-to-one booking against instructor availability | Phase 2 |
| Lead & marketing automation | Trial bookings, follow-up sequences, conversion reporting | Phase 2 |
| Point of sale & inventory | Sell uniforms, shoes and belts at the front desk | Phase 2 |
| Staff payroll & time tracking | Instructor clock-in, hours and pay runs | Phase 3 |
| Email, call and text | One-way texting included; call and text carrier fees apply | Phase 3 |
| Ticket sales | Public ticket pages with online payment | Phase 3 |
Email support@prodigysuite.co with your studio name and what you were doing. Replies within one business day, faster on Growth and Unlimited.